Bakioğlu Saves 150 Hours per Week with Badi, the Digital HR Agent
Bakioğlu implemented SkyStudio’s digital assistant to reduce HR workload and improve employee satisfaction. By minimizing repetitive questions, enabling secure communication for sensitive topics, and analyzing employee feedback, the company streamlined its HR processes effectively.
About Company
Founded in 1973 with Bak Founded in 1973 with Bak Ambalaj, Bakioğlu Holding has aimed to add value to its country by reaching “the best” in all areas in which it operates with continuous investment and development since then. Developing an integrated “Packaging Industry” and bringing it to international standards, the Holding makes significant contributions to the success of the Turkish Packaging Industry in global competition.
The holding, which has made significant contributions to the success of the Turkish Packaging Industry in global competition, continues its efforts to build a better and sustainable future by serving more than 500 customers in 51 countries on 5 continents with more than 2500 employees.
Secure and Confidential Communication
The digital assistant securely stores employees' personal information. It enables anonymous feedback for sensitive topics, allowing employees to express themselves freely.
Easy Integration
Seamlessly integrates with the company’s website and mobile applications. Works perfectly with MS SharePoint to provide quick access to documents and payroll information.
Automated Data Updates
Continuously pulls real-time updates from platforms like SharePoint, ensuring employees always have the most accurate information.
Sentiment and Data Analysis
Analyzes employee sentiment and provides empathetic responses, helping managers take proactive steps to enhance employee satisfaction.
Human Resources Digital Worker: Badi
Bakioğlu decided to use the digital employee assistant to reduce the heavy workload in Human Values departments and increase employee satisfaction. The company’s Human Values team was losing significant time due to repetitive questions from employees on topics such as salary increases, leave policies and benefits. In addition, employees’ hesitation to communicate directly about sensitive issues was a barrier to an open and efficient HR process.
Realizing that these problems needed to be solved with people-oriented and innovative technology, Bakioğlu aimed to automate and make the process efficient with the digital employee assistant offered by SkyStudio. This solution provided fast and accurate answers to repetitive questions, allowing employees to express themselves more comfortably and access information securely. At the same time, it reduced the operational workload of the Human Values team, allowing them to focus on strategic goals.
SkyStudio’s AI-powered assistant improved the employee experience and made communication processes within the company more efficient and accessible. In this way, Bakioğlu both increased its operational efficiency and took a step to strengthen employee loyalty.
Problem and Needs Analysis
Bakioğlu faced three key challenges in HR management:
Increased Workload Due to Repetitive Questions
Employees frequently asked the same questions about salary increases, leave policies, and benefits, adding an operational burden to the HR team.
Time Loss and Inefficient Processes
The HR team was unable to focus on strategic tasks due to the time spent on handling repetitive inquiries.
Challenges in Sharing Sensitive Topics
Employees hesitated to discuss sensitive matters in person, and the lack of an anonymous channel made it difficult for them to seek support. To address these challenges, SkyStudio developed a tailored HR Assistant for Bakioğlu.
Features of Digital Employee Badi: Empowering Human Values
Automated and Efficient HR Processes
Thanks to the smart assistant that solves every question within 3 minutes, 150 minutes of time is saved per day. With the automation of routine tasks, the HR team can focus more on strategic issues.
24/7 Secure and Uninterrupted Access
With Goat support, it understands Turkish better and provides accurate answers.
It communicates with employees in a natural way, is available 24/7 and responds instantly.
Personal information of employees is protected thanks to KVKK-compliant data security.Easy Integration and Advanced Technology Support
Generates smarter and more efficient responses with Goat support.
Integration with MS SharePoint and other corporate systems ensures that data is up-to-date and accessible.
Bakbi facilitates access to personnel and payroll information.
Full integration to Bakbi web and mobile applications.Smart Data and Sentiment Analysis
Analyzes the emotional state of employees and approaches them with empathy. Data is constantly updated and analyzed to provide a better employee experience.
Thanks to Badi, Bakioğlu Holding optimized its HR processes and achieved remarkable efficiency results.
428% ROI with a return in less than 3 months and more than 50,000 hours of savings
75% savings in orientation timeAutomation of repetitive, worthless work in the Human Resources department
24/7 secure and uninterrupted communication
Increased employee engagement
Full control over your data
